Privacy Policy

Go Cab Services ("Go Cab", "we", "us", or "our") operates the website https://www.gocab.co and provides taxi and cab booking services across Jharkhand, India. This Privacy Policy explains what information we collect when you use our website or book a ride, how we use it, and the choices you have. By using our website or booking a cab with us, you agree to the practices described below.

Information We Collect

When you contact us or book a ride, we may collect your name, phone number, email address, pickup and drop-off locations, and trip details. When you call or message us on WhatsApp at +91 91027 49920, we retain the details needed to arrange and confirm your booking. Our website may also collect basic, non-identifying technical data such as browser type, device type, and pages visited, to help us keep the site working and improve it.

How We Use Your Information

We use your information to confirm and fulfil bookings, assign a suitable vehicle and driver, contact you about your ride, provide customer support, and respond to your enquiries. We may use aggregated, non-personal data to understand how our website is used and to improve our services. We do not sell your personal information to third parties.

Sharing of Information

We share only the information necessary to complete your trip — for example, sharing your pickup location and phone number with the assigned driver. We may disclose information where required by law, to protect the safety of passengers and drivers, or to prevent fraud.

Data Retention

We keep booking records for as long as needed to provide our services, resolve disputes, and meet legal or accounting requirements. When information is no longer needed, we take reasonable steps to delete or anonymise it.

Your Choices

You may contact us at any time to ask what information we hold about you, to correct inaccurate details, or to request deletion of your data, subject to any records we are required to keep by law. To make a request, email gocab1511@gmail.com.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact Go Cab Services by phone or WhatsApp at +91 91027 49920 or by email at gocab1511@gmail.com. We serve customers across Jharkhand, India.